CalloopCalling for your product

Customers call over WhatsApp or a phone line; your agents answer in your app. Calloop runs the calls — routing, IVR, transfers, monitoring, recording — and your product drives it through an API, events and an agent SDK.

Start the guide

API reference

Events

Integration guide

What Calloop does and what you build, the choices to make, then step by step to your first call and the go-live checklist.

Read the guide

Management API

Your backend sets up tenants, agents, queues, lines and IVR, starts outbound calls and reads history — REST, JSON, an API key.

API reference

Events

Signed webhooks for every call and agent change, delivered at least once, with the payload of each event type.

Event catalog

Agent apps

Your agents answer in a browser or a phone app over WebRTC — the agent protocol, and SDKs for JavaScript, React and Flutter.

Agent protocol and SDKs

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