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Build with an AI assistant (MCP)

Scenarios

Which one are you?

Contact center

Multi-business platform

Personal numbers

Click-to-call

API reference

Overview

Tenants

Agents

Keys

Dashboard launch

Webhook

Recording policy

Push credentials

Queues

Channels

IVR flows

Audio assets

Deleting

Reports

Usage

Billing

Pricing your tenants

Calls

Events

Webhooks in

Health and metrics

Events

Overview

Lookup hook

Event types

call.created

call.queued

call.assigned

call.ringing

call.answered

call.transferred

call.overflowed

call.ivr.completed

call.ended

recording.completed

recording.failed

agent.availability.changed

sip_trunk.status_changed

billing.status_changed

billing.payment_succeeded

billing.payment_failed

billing.invoice_issued

billing.invoice_paid

Agent apps

Agent protocol

JavaScript SDK

React

Flutter (Dart)

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Health and metrics

GET /health (probe) — no authentication: 200 while Calloop takes requests.

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Calloop — the call engine behind your product.

Health and metrics ​

Health and metrics